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When Every Word Matters: Language, Story and Healing in NICU Bereavement Care

Family-centered care in the NICU goes beyond the physical. Providers communicate with family members multiple times each day, and the words they use during these updates and conversations have a large impact on the family's experience, wellness, and post-NICU healing. This webinar will address the ways that the words providers use are important, and will provide guidance on how those caring for NICU families can provide the most supportive language possible. Additionally, it will explore the ways a family's story about their time in the NICU is a powerful tool. Presented by two perinatal mental health therapists and a NICU nurse, doula, and educator, this session will provide a comprehensive perspective of ways to engage with families.

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