In response to Mario Calderon's review on March 23rd, 2023
Mario & Cynthia Calderon,
It saddens me deeply to receive defamation of character from your person. I went one step beyond to provide an outstanding experience for your family and your newborn, going to the extent of sourcing an overqualified professional due to your needs and language preference. I do have to highlight that Zulma, although being my sister, is an obstetrician with over 15 years of experience. In addition, she’s the founder of a maternity and children’s center in Peru "Mami y Yo" and has been successfully running it for over 10 years. She’s also an Advanced Newborn Care Doula and Postpartum Services Specialist and she's been working with Baby Nurse and Doula Services for over 5 years. Our past clients loved her as a person and even more as a professional.
In regards to my person, thank you for highlighting that I’m a great business woman but you forgot to mention that I also go a step above to cater to my clients needs and expectations. I presented you alternative solutions to assure your Doula be present when birth took place yet you declined and terminated our contract immediately yet you never brought such claims above to the conversation. Also offered you the option to work with another Doula for the remaining weeks of Postpartum Services but you didnt accept it.
I'm deeply sorry you feel this way toward my person and my team but your review does not resemble our core and professional values as a company.
-Veronica Hinojosa-Stang
March 26, 2023
Baby Nurse and Doula Services
Birth Fee: $2000 to $2500
Postpartum Rate: $45 to $60