Testimonial for Kerry Reynolds, CD(DONA), CHCE
My husband and I decided to hire Kerry to help us 1) have a natural birth 2) no pain medication 3) and keep my husband engaged and involved during labor and delivery (he chokes up easily). I labored for 36 hours. My husband was in touch with Kerry via text, but she repeatedly advised that it wasn't time for her to come in yet. It wasn't until during a routine doctor checkup in the middle of the night when the doctor exclaimed, "why isn't your doula here?" I replied that my doula said she would come when I reached active labor. The doctor said I had been in active labor all day. At that point, my husband relayed the doctor's message to Kerry. Kerry came later in the morning. I had a c-section, pain meds (which actually didn't work so the c-section was traumatic), my husband felt isolated, scared and at a loss for what to do the entire two days. The entire experience still bothers me. The follow-up visit was 4 weeks after baby was born. Kerry canceled three times - for acceptable reasons - a delivery, icy roads, and a family emergency. However, it took another week to reschedule each time she canceled. And, the last time, she never followed up with me to reschedule, then later told me she was waiting for me to follow up. The home visit was her showing me how to use the Moby wrap - nothing more. I never felt support steering me and my husband toward our goals. Kerry has a pleasant disposition. This may have been a fluke for her. But I feel regretful for hiring her, missing out on critical moments of connection with my husband, and experiencing a traumatic delivery that had me feeling very detached from my baby for a long time. I felt robbed of my money and the experience we could have had because we trusted the wrong person to guide us. I feel sad for writing a negative review. I waited 10 months before writing it. But the experience still plagues me and I wish I had the opportunity to communicate this with Kerry.
-Teresa
September 14, 2019
Kerry Reynolds, CD(DONA), CHCE
Birth In Bloom
Birth Fee: $2500 to $3500
Postpartum Rate: $50 to $55
