Testimonial for tracy hartley
We recently used Tracy Hartley of BEST Doula for our pregnancy and were SUPREMELY disappointed with her. We found out we were having an emergency C-section 6 weeks early and called Tracy to come to the hospital. She said she didn't think she could make it in traffic (on a Saturday, during the holidays... from Pasadena to Beverly Hills). But far more upsetting was the fact that Tracy NEVER called, emailed, or texted after that phone call to see how the surgery went! We are still baffled by her inexcusable behavior, and to put an exclamation point on the experience, we emailed her 10 days later to tell her how we felt and she responded with a defensive, insulting email suggesting that we were "blaming her" for the fact things did not go as we planned. Aargh! Do yourself a favor and find a different doula... unless you are looking for an unreliable, uncaring, and unprofessional person at your side on such an important day. Oh, and despite missing our birth and never checking in to see how mom and baby were doing after, she pocketed the $950 deposit for doing ABSOLUTELY NOTHING. Classy.
-Andrew Jacobson
December 30, 2010
tracy hartley
B*E*S*T Doula Service
Birth Fee: $1500 to $5000
