My experience with you was awesome!! I called you the morning my water broke and you were able to help me last minute. You picked up the placenta from my home the afternoon my baby was born and had it back to me very quickly. You were very kind and provided awesome service spur of the moment for me. I recall appreciating your detailed voicemail message that advised the hours you would be available that day so when I left my message, I knew when I could expect to hear back from you. I also recall it being convenient that we texted a bit. I also thought the packaging of the capsules was cute - the little bag and your acorn logo on the label. Lastly, i recall feeling like your price was a fair one. I had done some research before my baby came 10 days early and I feel your price for the service was right in the average cost area. It was my midwife Beth from Westcoast Midwives at the time who recommended you to me. I will definitely have my placenta encapsuled if we have a second baby and I will contact you (in advance this time!).