At 8:35pm, 5.5hrs later (again, not 12+ hours) I followed up to say that I was thinking of you and explain what had happened. I admitted my error and took full responsibility and apologized again, empathizing with the fact that I knew it was important to you. “Hey mama! Thinking of you and hoping you’re doing well ?? I figured out what happened… my phone ringer was on and all the way up, but the alerts went to my watch instead ?????? It’s no excuse of course and I’m really sorry. I know how important it was to you and how much work you had done to ensure the restrictions wouldn’t affect me. I hope everything went well regardless and that you’re recovering well. Thinking of you”
You responded “It’s okay!! We can regroup next week or something ????????Just got all settled in and fed and now everyone’s sleeping (for now!)”
We continued to stay in touch for over 2 months afterwards, all very positive and friendly interactions, even inquiring about my availability for additional postpartum support. I asked how I could help. We talked on the phone and debriefed your birth and recovery and immediate postpartum experience. Twice when I hadn’t heard from you in a bit I reached out and followed up with you. I helped you with a referral for postpartum support since I was unavailable to which you replied “Omg awesome thank you so much” and “Thank you again ????”
I completely understand that the mental and emotional weight of a negative experience can creep in over time. Again, you are MORE than entitled to feel those feelings. However, it is not ok to so wholly misrepresent both the facts of the situation and my character.
I wish you and your family all the very best.
-Jenn Edmonds
March 27, 2026
The Supported Birth
Birth Fee: $2100 to $2250
Postpartum Rate: $45 to $60
