Heart and Hands DOULA
Kirkland, WA Service range 30 miles
11 years and 101 families served
Type of practice: Solo practice
Clients per month: 1 to 2
Postpartum limits/restrictions: Prefer no smokers
Past NAPS Board, New Member Coordinator Past NAPS Board, Mentorship Lead StepByStep- volunteer Doula Open Arms- volunteer Doula
I am always willing to discuss my fee, if that is a concern. Discounts for Military families, women considering adoption, teens.
Kirkland, WA Service range 30 miles
Susie worked with our family from December 2018 to June 2019. From the first time that I spoke to Susie I knew she would be the perfect match for us. Susie truly has too many exceptional qualities to list, but here were some traits we valued:
She is TRUSTWORTHY. This is huge for doula, since the doula will be in your home and working with your babies.She has many times cared for my children alone in our home. Not once did I ever have to question what was going on or if my children were safe.
She is DEPENDABLE. When Susie said that she would be somewhere at a certain time, she held true to her word. In six months of working with our family, she was never late and she always showed up with a big smile and ready to work.
She is KNOWLEDGEABLE. Susie gently guided us through becoming better parents and taught us so much. Because of the knowledge and guidance of Susie both of OUR CHILDREN SLEPT THROUGH THE NIGHT BY 12 WEEKS OLD.
She is HARDWORKING. Susie always went above and beyond. Our kids were always happier and our home always was always cleaner by the time she left each day.
Susie was always ready to help out.She is EASY TO GET ALONG WITH. Susie is friendly, approachable, and warm. She has always been gentle and kind to us with both her words and actions.
I am often asked “What is one piece of advice you can give an expecting parent?” My answer is this: GET A DOULA! (and If Susie isn’t booked, then get her!) Family and friends are great at visiting, but in the first few weeks having to them over seems to create more work for the new parents. At the end of the day, having someone like Susie there to *help* and *care* for us was invaluable. We have the absolute highest positive recommendation of Susie to anyone that is looking for Post Partum Doula care.
I don't know where to begin with how amazing Susie was to work with. From the consultation, to our meetings before labor, and of course, when the big moment came and I went into labor, she was absolute perfection.
This was our first baby, and my pregnancy over all was an amazing experience, but my labor and delivery was quite the opposite. I went into labor early in the morning on a Thursday, around 5 am Susie came over and started her long journey with us. As my labor progressed and contractions worsened Susie was there every step of the way guiding my husband and I on ways for me to stay comfortable. Susie stayed with us all day until FINALLY at 7pm I was admitted to the hospital and started the process. Long story short, after many more hours of labor and 4 hours of pushing our beautiful son arrived at 5:23 am the following Friday. I honestly don't think I could have done it with out her. She was there every step of the way making sure me and my husband stayed energized and focused. One thing my husband loved about a doula was that because my labor was so long, Susie would remind him that he needed to eat and take naps to keep his energy up, and she would be there if anything happend. Even though the process of labor and delivery was long and strenuous, having an amazing doula made it that much better :)
We thank you Susie from the bottom of our hearts for all that you did for us. When baby #2 comes along you will be the first one we call, hopefully it wont take as long next time ;)
P.S. Please disregard any typos or grammatical errors, its challenging typing a testimonial with an infant on your lap!!
Susie came to help us with our second child and worked with our family for three months. We hired her through a recommendation because our first child was a very challenging sleeper and we wanted some help with getting on a routine at night as much as possible with a newborn and to reduce stress as second time parents. We also had two children under two so getting some sleep a few nights a week really helped us function during the day with two children. Susie was unbelievable. My only regret is that I didnt know her when we had our first child. She came each night we had her, about 2 or 3 times a week, on time and with a very gentle nature. She took care of our son from 10pm to 6am while we could get a good nights sleep. I felt very comfortable with her in our home and trusted her completely to take care of him. She also helped answer questions I had about breast feeding, sleep help, etc. She always had great advice and backed it up by sending articles I could read to learn more. As an additonal bonus, Susie would clean up, do laundry and all the dishes, bottles and pump parts while the baby was sleeping so you woke up to an organized home. This is always such a nice feeling when you have a busy life. Originally we hired Susie to help us for 6 weeks, but we kept her on for 3 months because we really found her help so valuable. By the end, I felt like Susie was a part of our family and it was hard to see her go! I would highly recommend her for either first time parents or parents with multiple children to help ease the stress of having a new baby in the home. She was such a joy to have and so loving with our son. If we ever have any more children she will be my first phone call.
Let me start by saying our family experience with Susie was exceptinal. My husband and I were blessed to bring home 33 week old premature twins this last March and needed some help to say the least!
We hired Susie to be our go to for all the Doula hires that would come to help in addition to her care. She helped us put together a team so care would be consistent and high quality. Her efforts would go above and beyond from the start. She took upon herself to organize, orchestrate and transition Doula's within our home. She would allow them to Shadow her and train them on our practices and our babies. She stayed with us for five months and it was hard to see her go. Trust me it will be for you too.
Susie stays awake at night and is a busy bee doing what ever needs to be done really. We got spoiled and only realized it after we had a couple short term nannies later. She listens, she is non judgmental and flexible and most importantly to me is a comfort and a compliment to the family system. She was great at taking a support role for both the babies and my husband and I.
She is both knowledgable and nurturing. Our babies were loved on and handled gently at all times. She was a master at balancing two at once and I found it a great relief that I could count on her and take a breath without worry.
If you have concerns about your little ones she is an ear. If you want advice or feedback she delivers. She's a problem solver and a doer.
Most importantly I feel if you want to feel you are hiring someone who will keep your babies safe, loved and well cared for she is definately your gal. We took away from our experience with her high expectatins of future care and a benchmark for what to look for.
Susie is fabulous and you will be lucky to have her.
We know we were!
I am a single mom to a beautiful baby girl who was born over three months ahead of her due date! Needless to say it was a stressful situation. I had intended to find a Doula during my third trimester, but given my daughter's early arrival, all my plans went out the window. Thankfully though, I had already gotten some referrals for possible doulas to help me when my daughter was able to come home from the hospital. The first person I reached out to was Susie, and she was more than happy to come meet us in my daughter's hospital room. I really appreciated and was impressed that Susie showed up with a copy of her various credentials, which immediately put me at ease regarding her professionalism, abilities and experience. She struck me during that first meeting as being very kind, gentle, and extremely knowledgeable about the many things I had no clue about as a first-time mother. She also listened to what I had to say about my daughter's needs, and encouraged me to share my thoughts on what I felt needed to happen. Susie ended up helping us a few times a week for the first four months after my daughter came home. She not only helped with basic tasks such as laundry and bottle cleaning, but her kind and gentle care of my daughter allowed a very tired mother to get some sleep from time to time. Even more than sleep though, I really appreciated using Susie as a sounding board for all my thoughts, concerns and questions about taking care of a newborn. She taught me many tips and tricks around diapering, swaddling, soothing and so much more. She also was a great help with the challenges of nursing. I would highly recommend Susie to anyone looking for a Doula to help them with their newborn, and I would certainly hire her again without hesitation!
Susie helped us with our first child when she was a newborn. Susie taught us how to take care of a newborn from changing a diaper to nursing to setting a routine. She was tremendous support for us in the difficult first few weeks. She loves babies and is great with them of course. One thing I will mention here is that I would not have continued nursing if it was not for her encouragement and support. I had low milk supply issues and was about to give up but Susie encouraged me and helped me where I needed it most. As a result I was able to exclusively nurse for 6 months and am still doing so at 9 months. She also helped us set a sleep, wake eat routine for the baby which was great for helping baby sleep thru the night at 6 weeks. In the early weeks she did nights with us at least twice a week to let us get some sleep. With her taking care of the baby in the other room, I was able to get a few hours of sleep. She is very knowledgeable and shares lots of tips and tricks. She is very personable and I connected with her immediately. Overall I would say, we had a great experience with her and I highly recommend Susie as a post partum doula.
Susie was really a terrific doula. Both Liz and myself were so impressed with care and attentiveness, her knowledge and her patience. We both appreciated her careful attention to detail, and that her priorities are 100% with her client and not with any opinion she may hold or directions she wants you to follow. With her it is all about what she can do to make the pregnancy and post-partum time as comfortable and wonderful as possible. She provides great reference materials, answers any and all questions with care, and is truly invested in the experience. We would both be willing to speak with anyone about our recommendation.
Experienced, wise, hardworking, attentive, dependable, resourceful, compassionate, kind, supportive, and intuitive are just a few character traits that come to mind when I think about Susie. Having her as our birth and postpartum Doula was one of the best decisions we've made as a couple.
Heading into the very unknown territory of labor and birth was a beautiful and exciting time because Susie gave us the resources and tools that helped us understand the process.
Susie's calming presence in the difficult moments of labor, her encouragement in the times I didn't know I had the strength, and her understanding of different techniques and positions to ease labor pains all contributed to the beautiful and natural birth we had so strongly hoped for.
Im so grateful for Susie's experience in postpartum care. On top of that, her knowledge and her access to a variety of helpful resources became very beneficial for us. Our biggest challenge came with with breast feeding. Knowing how important this was to me, Susie played a curcial role in encouraging me and helping me come up with a plan that allowed me to be successful in providing for my son.
My husband and I couldn't say enough positive things about our experience with Susie. With out a doubt we will be contacting her when it is time for baby number two. We are truly appreciative and grateful for her role in the birth of and the postpartum care for our son. We would reccomend her over and over to anyone who is interested in hiring a doula.
We live far away from our families and once our baby boy was born we knew that we needed help adjusting to parenthood and a newborn. I was hesitant to have a stranger come in to our home but was desperate for help. Susie was the first and last post-partum doula that we interviewed. As soon as I met her I knew that she would be a good fit for our family. Susie is warm, caring, and professional. She was very respectful in every aspect of her role and made us feel very comfortable having her in our home and helping with our baby. Sadly you can’t keep a post-partum doula forever, but if I could, I would keep Susie. I would recommend Susie without hesitation to any parents looking for a post-partum doula.
Having a baby is one of the biggest life changes a family can go through, and having a doula was one of the best choices we made. Having Susie Bordner by our side was so reassuring through the birth, although it was unknown and potentially scary, but that it was paired with a doula who is experienced, calm, knowledgeable, and fantastic at what she does, made it a beautiful and joyful experience. Meeting with her ahead of time, getting to know us as a couple and family, really made the experience so much more personal, rather than having someone just show up for the birth, who you don’t have a relationship with. My birth was incredibly long (40 hrs), but Susie was there every step of the way, giving us the space we needed, but also being right there helping us navigate through all the questions, steps, and options. The best thing about her in the birth was allowing my husband to be my support person and not be so concerned with figuring out what to do next, and having her be that sounding board all first time parents need. Post partum she was great in answering any questions we had, regarding feeding, sleeping, etc. and met with us as a family to check in. Whether this is your first baby or your fourth, I would highly recommend having a doula, and would recommend Susie Bordner. She just took all the stress and worry out of the big special day you get to welcome your baby into the world, so that you can remember all the joy’s of your sweet baby.
We were so pleased to have Susie help us as we settled in to life with our twins, we couldn't have been happier with our decision to bring her into our home. She attended to the needs of the whole family (babies, mom, dad, and our pup) and had calm, ease, and warmth about her that was much appreciated. She was skilled in helping us care for our children overnight, and obviously loved doing so. Susie worked with us multiple times a week for the first 12 weeks, and we were sad to see her go.
I was initially uncertain with how I'd feel about having a stranger in my home during such an intimate and emotionally charged time in our lives (not to mention hiring someone for a job I knew nothing about), but my concerns were completely unfounded. I highly recommend a postpartum doula to all my friends settling in to life with a new baby (or two), and Susie in particular provided our family better support than I could have asked for when I was just an expectant mom looking for a little advice and help with the laundry.
Susie is a great birth doula! She was there for my son's birth. Giving birth for the first time can be very scary. You are as prepared as you can be but having someone who has had her own kids and has been a doula to multiple births allows you to have a reasuring and calming prescense. It was so great having someone there for my needs only. Susie always seemed to know when to be attentive and when to give me space. It is a hard job when you are going through something so personal and it was great to have her there with me. She is professional but warm, caring and kind too. I can't say enough great things about her. I would highly recommend her. She just seemed to know what I needed throughout the process and I can't thank her enough.
I highly recommend Susie! She came to help for a few nights with my one-year-old son. She was a natural with him. Her extensive knowledge and tips helped me sort out some of his sleep issues and make a plan moving forward. She also provided me with great comfort and psychological support - something I was in need of as a single mom with sleep deprivation:) I wish I had called her when he was born! You won't find anyone who is more gentle or cares more about you and your baby.
= Available. Calendar last updated: 03-26-2020